What is a popet™ eWorkbook?

popet™ eWorkbooks are:

• workbooks that are eMailed to your computer.
• ready for you to print at home or at work.
• written by Australian teachers.
• ideal for busy parents and teachers.
• in Adobe® Reader® format.

What if I don't have Adobe Reader Software installed on my computer?

Adobe® Reader® is free software for viewing and printing Adobe Portable Document Format (PDF) files and is required to view popet eWorkbooks and eWorksheets. You can download the latest software by clicking on the
Adobe® Reader® icon.

There can be a few reasons for this:

• Your Anti-spam or Junk eMail policies may have blocked or moved eMail from orders@popet.com.au or orders@popet.net.au
  • Check your Junk eMail folder, your eWorkbook may be there
  • Check your Anti-spam folder, your eWorkbook may be there
• There may not be sufficient space in your eMail account to receive your eWorkbook. The space required for each eWorkbook is stated in its description
  • Check the available space in your account and clean out old eMails if required
• All orders are processed in Australia and a business day may not have elapsed due to time zone differences or local holidays.

Notify customer.care@popet.com.au once you have reviewed the information above and we will re-send your eWorkbook if required. Please include the following information in your eMail, so that we can identify your order:

• Name, eMail address and contact details of original purchaser
• Our reference number
• Internet Code of eWorkbook/s ordered
• eWorkbook Title/s
• Date on order confirmation

Some customers add orders@popet.com.au and orders@popet.net.au to their eMail "Safe Senders" list. Popet Pty Ltd will not disclose, leverage or sell your personal information to any other organisation under any circumstances. Refer to our Privacy Policy for more details.

Is there an alternative to ordering and paying securely on-line?

Yes, there are three alternatives:

METHOD 1 - Phone Order with Credit Card Payment

Use the website to select your eWorkbooks and click on "View Basket" to list and total your order. Then phone our Call Centre on:

1300 419 148 (Australia Wide)

or

+ 61 2 8094 1890 (International Customers)

A member of our team will take your order information and process your credit card payment manually.

* No personal information is sent over the internet using this method.

METHOD 2 - Fax or Mail Order

Use the website to select your eWorkbooks and proceed through the "Check Out" process. Select "Phone, Fax or Mail Order" from the payment methods.

Use the "Print Order" button to print a copy of your order and then write your payment information on the form. Fax or post your order.

* No personal information is sent over the internet using this method.

METHOD 3 - Fax or Mail Order (Off-line Form)

Download and print this Order Form (requires Adobe® Reader®
version 5.0 or later), fill in your order information and then fax or post your order.

* No personal information is sent over the internet using this method.

FAX AND POSTAL INFORMATION

• Fax to:
  • Australia (02) 8094 1893
  • International + 61 2 8094 1893
    
    
• or Post to:

POPET Education
PO Box 211
Bexley South NSW 2207
AUSTRALIA

All personal orders must be accompanied by credit card details or a cheque made out to Popet Pty Ltd. Orders will be processed once funds have cleared. All orders will be distributed from the orders@popet.com.au eMail account, so please ensure that there is sufficient space in your eMail account to receive your eWorkbook/s.

Please allow 1 business day for the processing of faxed orders and up to 10 business days for posted orders.